Shipping policy

Shipping & Delivery Policy

At Vision Frame, we want you to receive your artwork as quickly and safely as possible. To ensure high quality, speed, and a lower carbon footprint, we use a global network of premium printing facilities.

Production Time Every poster and frame is custom-made to order. Please allow 2-4 business days for your artwork to be printed, framed, and quality-checked before it is dispatched.

Shipping Times Once your order is ready and leaves the facility, local delivery typically takes 1-4 business days.

Local Fulfillment (No Hidden Fees) We route your order to the printing facility closest to you. For example, if you order from the US, your artwork is crafted in the US. If you order from within the EU, it is crafted in the EU. This ensures faster delivery times and means that the majority of our customers will not face any unexpected customs duties or import taxes.

Order Tracking As soon as your order has been shipped, you will receive a shipping confirmation email containing a tracking number so you can follow your package all the way to your door.

Questions? If you have any questions regarding your shipping or if your package is delayed, please don't hesitate to contact us at info@visionframeofficial.com.